Política de envío

Due to the class of products we sell we do not accept returns at this time. We will however replace or give store credit for any damaged goods during shipping/transit.  If your products were damaged during transit please send photo proof of damage to shoptierrablue@gmail.com within 72 hours of receiving order. We do not accept exchanges, returns, store credit or refunds on sale items, gift cards, special edition items.

Refunds however are given at the discretion of Tierra Blue if we find we cannot remediate the said issue. A photo proof claim with explanation must be put in within 48hrs of receiving order to get refund. 

(Please note tins have natural marks on them due to natural material such as darkened lines and patterns. If we determine "damage" is due to this we may not replace, refund or give store credit) 

We apologize for any inconvenience this may cause but we do strive to fix any issues that may arise quickly and efficiently.